Be aware of Coronavirus scams

31 Mar 2020

Bedford Borough Council's Trading Standards team are warning people to remain vigilant, following reports of coronavirus-related scams as unscrupulous criminals try to exploit people's fears.

In Bedfordshire, the sale of counterfeit goods such as hand sanitiser and fake coronavirus tests has been reported; there is currently no such legitimate test available for sale. Beware of people selling counterfeit goods such as sanitisers, face masks, or coronavirus swabbing kits online or door-to-door; these products are very likely to be ineffective and could be unsafe to use.

There are genuine groups of volunteers providing help for those in self-isolation, but there have been reports nationally of individuals cold-calling on people and offering to go for the shops for them, sometimes claiming to represent a charity. Consumers should be vigilant and ask for ID from anyone claiming to represent a charity. Communities are being urged to look out for their neighbours, especially those who are more vulnerable, and check for signs of them being targeted by doorstep criminals.

If you have been targeted by a scam, please report it to Action Fraud at www.actionfraud.police.uk or 0300 123 2040, or Citizens Advice at www.citizensadvice.org.uk.

If anyone is in self-isolation and is in need of support, for example food or prescription medication, they can contact the Council's Community Hub for support at www.bedford.gov.uk/covid19 or by phoning 01234 718101.

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